Rutgers Undergraduate Program Long-Term Care Management 10: 501: 342: 01 Syllabus-Spring 2015 Class meetings: Date and time

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Rutgers Undergraduate Program

Long-Term Care Management


Syllabus-Spring 2015
Class meetings:

Date and time: Wednesdays, 6:40-9:30 P.M.

Location: Douglass/Cook-HCK 122
Credits: 3 Credits
Professor: Roberto Muñiz, MPA, LNHA, FACHCA

President and CEO

Francis E. Parker Memorial Home Inc.

Email: or (preferable)

(732) 565-2513
Office hours: Before class or by appointment
Course Description:

Course will introduce administration and management techniques, standard practices, and provide real-life experience from a seasoned Long Term Care Administrator. Course will prepare students for a career in Long Term Care Administration. Emphasis is placed on Skilled Nursing Home Care, Assisted Living, Adult Day Care, Home Health Care, Hospice, and Senior Retirement Communities.

Course Overview:

This three credit course will introduce students to a variety of management techniques and practices required for a career in long-term care administration. Upon completion of this course, students will expand their knowledge of different long-term care services and settings; understand professional standards and performance requirements; identify standards of care and services; describe the long-term care organization structure; understand the basics of LTC financial management; track current/future long-term care trends; and develop the core skills necessary to effectively manage staff and finances in the LTC industry as an administrator.

Required Texts:

Douglas A. Singh, Effective Management of Long-Term Care Facilities, Second Edition, Jones and Bartlett Publishers.

Students will be responsible for weekly reading assignments. Additionally, handouts will periodically be provided in class and/or on-line. Students are expected to complete all reading assignments before the lecture date shown on the course schedule. Students should be prepared to discuss all reading assignments in class.

Grading Criteria:

  • 10% Attendance

  • 10% Class Participation

  • 20% Current Events and Case Study individual

  • 30% Midterm Exam

  • 30% Final Exam

Final Grade: Numerical Equivalent

A = 93 or higher 4.0

B+ = 88-92 3.5

B = 83-87 3.0

C+ = 78-82 2.5

C = 73-77 2.0

D = 68-72 1.0

F = Below 67 0.0

Current Events and Case Study:

Over the course of the semester, each student will be required to bring in and present current event articles. Topics should focus on issues currently effecting long-term care, leadership, culture change in LTC, future trends, ethical issues, the aging process, and/or older adult health. Article sources may include but are not limited to: newspapers, peer-reviewed journals, and/or professional organizations. Students should be prepared to provide a 5-10 minute oral presentation of their current event in class. Presentations should summarize the article, identify the underline issues of the case, identify the most effective strategies for resolving the issue, support or not support the issues, provide alternative plan, etc. Case studies will provide the student with an opportunity to apply the skills and techniques they have learned in class to a real-life scenario.

Class Participation/Attendance:

All students are expected to attend class as scheduled and actively participate in class discussions.

Midterm Exam:

The midterm exam will cover material from assigned readings, lectures, and class discussions. Exam format will include true/false and multiple choice. Unless the absence is authenticated by the University, no make-up exams will be provided.

Final Exam:

Last Day of Class, no make-up exams will be provided.

Academic Integrity:
This course follows the Rutgers University Policy on Academic Integrity. Any involvement with cheating, the fabrication, or invention of information used in an academic exercise, plagiarism, facilitating academic dishonest, or denying others access to information or material may result in disciplinary action being taken. Breaches of academic integrity can result in serious consequences ranging from reprimand to expulsion. The University’s policy on academic integrity can be found at:
Disability Accommodation:
Any student who believes that she/he may need an accommodation in this class due to a disability should contact the Office of Disability Services, Kreeger Learning Center, 151 College Avenue;; 732-932-2847. Students must have a letter of accommodation from the Office of Disability Services in order to receive accommodations

Course Schedule:



Lecture Topic

1 – January 21st

Chapters: 1

Introduction and Class Overview

  • Review course objectives/expectations

  • Address Honor Code

  • Overview of Long-term Care

  • Nature of LTC

  • Clients of LTC

  • The LTC Delivery System

2- January 28th

Chapters: 2 and 3

Long-term Care Policy: Past, Present and Future

The Long Term Care Industry

  • The provider Sector

  • The Insurance Sector

  • Long Term Care Professionals

  • The Ancillary Sector

3 –February 4th

Chapters: 5 and 6

Legal environment

  • Type of ownerships

  • Licensure, Certification and Accreditation

  • Patient Rights

Regulations and Enforcement

4 – February 11th

Class Tour at Francis E. Parker Home (1421 River Road, Piscataway, NJ.)

  • Special Guest and Panel Discussion

5 –February 18th

Chapters: 7

Financing and Reimbursement

  • Private Financing

  • Medicare

  • Medicare Prospective Payment System

  • Medicaid

6 – February 25th

Chapter: 15 and 16

Effective Governance, Leadership and Management

  • Governance and Corporate Compliance

  • The Executive Roles

  • The effective Administrator

  • Leadership

  • Management

Effective Human Resources and Staff Development

  • Human Resource Management and Planning

  • Staff Recruitment and Compensation

  • Staff Licensure, Certification and Registration

  • Staff Development

  • Labor Relations and Employment Law

7 – March 4th

Midterm Exam

8 – March 11th

Chapter: 8

Internal Environment and Culture Change

• Philosophy of care

• Challenges to full integration Clinical Organization

• Modern Architectural Designs

• Aesthetics

• Culture Change

9 – March 18th

No Class- Spring Recess

10 – March 25th

Chapters: 9, 10 and 11

Organization and Delivery of Services

  • Social Services, Admission and Discharges

  • Medical Care, Nursing and Rehabilitation

  • Recreation and Activities

11 – April 1st

Chapter: 12, 13 and 14

Organization and Delivery of Services

  • Dietary Services

  • Plan and Environmental Services

  • Administrative and Information Systems

12 – April 8th

Chapter: 17

Effective Marketing and Public Relations

  • Marketing: its philosophy and Essence

  • Function and Goals

  • Strategy

  • Implementing the Marketing Mix

  • Customer Relations and Public Relations

13 – April 15th

Chapter: 18

Effective Quality and Productivity Management

  • Productivity and Quality

  • What is Quality

  • Regulatory Minimum Standards

  • Quality Improvement and Quality Culture

14 – April 22nd

Special Panel of Administrators

  • Administrator in Training Process

  • 100 Hours Course

  • Tips for selecting site and preceptor

  • Professional Development alternatives

Final Exam Review

15 –April 29th

Last day of Class and Final Exam

Note: Syllabus subject to additional revisions
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